LOYALTY
Want to Win Over Your Customers
and Turn Them into Fans?
2HM Business Services – Your CRM Agency with a
Methodical Approach to Customer Relationship Management
We are your business partner, guiding you from CRM strategy to excellent operational implementation
– all seamlessly from one trusted partner.
Strategy I Implementation I Operation
Our Customers
Guten Tag
Ich bin ihr virtueller 2HM Experte. Chatten sie mit mir und ich beantworte Ihnen die ersten Fragen und leite Sie zum richtigen Ansprechpartner.
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LOYALTY – Your Experts for CRM, CX, and Data-Driven Communication
We systematically develop your customer relationship management. Through a data-driven strategy, the use of modern CRM tools, and a tailored contact and communication strategy, we create loyal customers and an excellent customer experience.
We ensure a focused alignment of your CRM strategy and operational initiatives along the customer journey – turning your priorities into concrete growth levers for your marketing, sales, and CRM.
LEADS I SALES I LOYALTY
Why we are the right partner for your business?
Years of Experience in Marketing, Sales, and CRM
Digital Experts in Strategy, Concept, and Operation
Successfully Executed Client Projects in B2B and B2C
How do we align your business with a customer-centric approach and build strong customer engagement?
We enhance your customer relationship management with a data-driven CRM strategy, modern CRM technologies, and a tailored contact and communication strategy – ensuring long-term success.
CRM Strategy
As experts in building customer relationships, we provide comprehensive consulting and develop a data-driven CRM strategy for profitable growth. We help you reach your customers more effectively, engage them in a more targeted way, and increase their customer value.
CRM ExpertCheck | Requirements Analysis | CRM Strategy
Data Analytics & Data Management
The foundation of a successful CRM is valid and actionable data. We guide you step by step on this journey and establish the data and analytics framework needed to build »Customer Insights«.
Data Analysis | Customer Insights | Reporting
Dialogue Marketing & CRM Programs
WWe implement your CRM strategy and support you with operational excellence in execution. Benefit from our experience in conceptualizing, implementing, and managing dialogue programs, customer clubs, and cross-channel CRM campaigns for effective customer relationship management.
Loyalty & Dialogue Programs I
CRM Campaigns I Omni-Channel
CRM Software & Technology
We leverage state-of-the-art technologies and software solutions along the customer journey to optimally support integrated and automated data, communication, and campaign processes for data-driven CRM. We are a partner agency of HubSpot, Chathero, and SugarCRM.
CRM Implementation | Mar-Tech Software | Conversational AI
» Our mission is to help businesses align their marketing, sales, and CRM with their customers. Building and maintaining excellent customer relationships is at the heart of everything we do. «
» Our mission is to help businesses align their marketing, sales, and CRM with their customers. Building and maintaining excellent customer relationships is at the heart of everything we do. «
The 2HM LOYALTY Method – Growth with a Plan!
Success in 5 Steps
Schedule Your Free Welcome Call Now
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Learn More About 2HM LEADS & SALES
LEADS
Learn More »SALES
Learn More »LOYALTY – Our Customer Success Stories
We ensure stronger customer loyalty and an excellent customer experience in these projects
Euromaster
Responsible agency for all CRM and dialogue programs for Euromaster, including strategy, design, and management of all omni-channel dialogue programs as well as the online loyalty platform MeinEuromaster.
Breuninger
Targeted email communication for Breuninger customers and Breuninger Card members. The goal is to deliver segment-specific and personalized customer engagement based on purchase preferences while integrating customer card benefits into campaigns tailored to different customer groups. Conceptualization and implementation of automated, data-driven email sequences.
PIMA Health Group
Development of a health management platform. Employees of associated companies can access healthcare services through the platform. An integrated appointment booking system allows users to schedule preventive medical check-ups. The platform also provides relevant content for personalized health management.
Euromaster
Responsible agency for all CRM and dialogue programs for Euromaster, including strategy, design, and management of all omni-channel dialogue programs as well as the online loyalty platform MeinEuromaster.
Breuninger
Targeted email communication for Breuninger customers and Breuninger Card members. The goal is to deliver segment-specific and personalized customer engagement based on purchase preferences while integrating customer card benefits into campaigns tailored to different customer groups. Conceptualization and implementation of automated, data-driven email sequences.
PIMA Health Group
Development of a health management platform. Employees of associated companies can access healthcare services through the platform. An integrated appointment booking system allows users to schedule preventive medical check-ups. The platform also provides relevant content for personalized health management.
Technology Partner
State-of-the-Art Software & Tools for Measurable Success
We support our clients with a systematic requirements analysis to select, implement, and manage the right technology stack. Our ExpertCheck provides a concrete assessment of your company’s maturity level in marketing, sales, and CRM. Our technology partners, including HubSpot, SugarCRM, and Chathero, offer efficient AI-powered solutions for your business needs, which we implement precisely to fit your company.
Ihr KI-Assistent
