CRM-Screening & Optimization
The next level for your customer relationship management

How you can better reach your customers, address them directly, and increase your customer value.

First Consultation Free

Four steps to success – mit our CRM-Screening & Radar

Systematic online collection of your CRM measurements with our “2HM-Tool”
Scoring your CRM measurements with the help of important success-drivers
Identify the gaps with the help of our “2HM CRM-Radars”
Results Report
Diagram of optimization chances as well as concrete operational recommendations


  • Concept Workshop: We start with a collective workshop, where you get to know the project participants, our methodology, and the project timeline.
  • CRM-Screening: The basis of our 2HM CRM Screening forms the systematic recording and analysis of your existing CRM measurements. The corresponding scoring of the measurements follows with the help of operative and strategic CRM success drivers.
  • GAP-Analysis: We evaluate the screening and make the gaps in your CRM strategy visible.
  • Management Summary with 2HM Radar: As a result of the consultation, you receive a transparent evaluation of the GAPs by way of the 2HM Radar per measure and customized operational recommendations for the optimization of your CRM.

Our Service Package

2HM CRM-Screening

Fulfillment of a concept workshop
Measurement screening of your existing CRM program
Scoring of the measurements and the creation of potential profiles
Results presentation with operational recommendations
Price on request


All information at a glance

An overview of our services is available in our product brochure.

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Christian Burst
Founder and CEO


2HM Business Services GmbH
Emmerich-Josef-Str. 5
55116 Mainz
+49-6131-14 37 168

Customer Testimonials

We felt that working together with 2HM Business Services was very constructive and precise. After the successful relaunch of the online shop, we are glad that we could use the experience of the team in the online marketing sector.

Daniel Kärcher – Founder POSTERPIX GmbH

We are lucky to have found 2HM as a full-service partner for this project and hope to successfully work together further.

Fabian Seelenbrandt – Euromaster GmbH

2HM Business Services was exactly the right choice for taking our start-up onboard. The combination of CRM knowledge, conceptional strength as well as the digital conversion strength helps us to grow quickly with YouDinner.

Daniel Ohr – Founder and CEO YouDinner GmbH

2HM Business Services supports us as a specialist in lead generation and customer loyalty with their extensive marketing and e-commerce services in the growth of our online shop

Michael Burk – 21sportsgroup


Trust | Partnership | Solutions